Refund policy

Because each order is made specifically for the customer, we generally cannot accept returns or exchanges for buyer’s remorse, decor preference or compatibility, or a change of mind after production has started.

However, if your order arrives damaged, defective, misprinted, or materially different from what you ordered, please contact us at support@showertown.co within 14 days of delivery. Include your order number and clear photos of the issue so we can review it with our production partner.

When an issue is approved, we will offer the appropriate resolution, which may include a replacement, reprint, or refund depending on the situation.

Color may vary slightly between screen and print, and sizes may vary slightly due to normal production tolerances. These small variations are not considered defects, but we still want to hear from you if something seems meaningfully wrong.

To request help with an order, contact support@showertown.co or use our Contact page. We typically respond within 1–2 business days.